Question 1

What is SchoolNet and how does it work?

Accepted Answer

SchoolNet is a comprehensive school management system that digitizes all school operations including student management, attendance tracking, grade management, fee collection, parent communication, and smart classroom technology. It works as a cloud-based platform accessible from any device with internet connection.

Question 2

How much does SchoolNet cost?

Accepted Answer

SchoolNet offers flexible pricing plans starting from affordable monthly subscriptions. Pricing depends on school size, features needed, and implementation requirements. Contact us for a customized quote based on your specific needs.

Question 3

Is there a free trial available?

Accepted Answer

Yes, SchoolNet offers a free trial with no credit card required. You can explore all features and see how it works for your school before making any commitment.

Question 4

What features are included in SchoolNet?

Accepted Answer

SchoolNet includes student information management, attendance tracking, grade management, fee collection, parent portal, teacher dashboard, smart classroom technology, biometric systems, RFID access control, CCTV integration, AI plagiarism detection, mobile money payments, SMS/WhatsApp notifications, analytics and reporting, and much more.

Question 5

How long does implementation take?

Accepted Answer

Implementation typically takes 1-4 weeks depending on school size and complexity. We provide full training, data migration, and ongoing support to ensure smooth transition.

Question 6

Is SchoolNet suitable for African schools?

Accepted Answer

Yes, SchoolNet is specifically designed for African schools with features like mobile money integration (M-Pesa, Airtel Money, MTN Mobile Money), multi-language support, offline functionality, and compliance with local education requirements across all African countries.

Question 7

Does SchoolNet work offline?

Accepted Answer

Yes, SchoolNet has offline capabilities for essential functions like attendance tracking and grade entry. Data syncs automatically when internet connection is restored.

Question 8

What payment methods are supported?

Accepted Answer

SchoolNet supports multiple payment methods including mobile money (M-Pesa, Airtel Money, MTN Mobile Money, Orange Money), bank transfers, credit/debit cards, and cash payments with automated tracking and reconciliation.

Question 9

Is my school data secure?

Accepted Answer

Yes, SchoolNet uses enterprise-grade security with SSL encryption, regular backups, access controls, audit trails, and compliance with international data protection standards including GDPR.

Question 10

Can parents access student information?

Accepted Answer

Yes, parents get access to a dedicated portal where they can view attendance, grades, assignments, fee statements, school announcements, and communicate directly with teachers.

Question 11

Does SchoolNet support multiple campuses?

Accepted Answer

Yes, SchoolNet supports multi-campus management with centralized administration, individual campus controls, consolidated reporting, and seamless data sharing between locations.

Question 12

What kind of support is provided?

Accepted Answer

SchoolNet provides comprehensive support including phone, email, and chat support, video tutorials, documentation, webinar training, on-site implementation assistance, and ongoing technical support.

Question 13

Can SchoolNet integrate with existing systems?

Accepted Answer

Yes, SchoolNet offers API integration with popular platforms like Google Workspace, Microsoft 365, accounting software (QuickBooks, Xero), payment gateways, and other education tools.

Question 14

What smart classroom features are included?

Accepted Answer

SchoolNet includes interactive display management, digital content delivery, student device monitoring, attendance automation, real-time collaboration tools, and integration with projectors, smart boards, and other classroom technology.

Question 15

How does the biometric attendance system work?

Accepted Answer

The biometric system uses fingerprint or facial recognition to automatically track student and staff attendance. Data is instantly recorded in the system and parents receive real-time notifications via SMS or WhatsApp.

Question 16

What AI features does SchoolNet offer?

Accepted Answer

SchoolNet includes AI-powered plagiarism detection, automated grading assistance, predictive analytics for student performance, intelligent content recommendations, and smart scheduling optimization.

Question 17

Can SchoolNet handle fee management and accounting?

Accepted Answer

Yes, SchoolNet includes comprehensive fee management with automated invoicing, payment tracking, receipt generation, financial reporting, integration with accounting software, and support for multiple fee structures.

Question 18

Is training provided for staff?

Accepted Answer

Yes, comprehensive training is provided including video tutorials, live webinars, on-site training sessions, user manuals, and ongoing support to ensure all staff can effectively use the system.

Question 19

What reporting capabilities are available?

Accepted Answer

SchoolNet offers extensive reporting including academic reports, attendance reports, financial reports, performance analytics, custom report builder, automated report scheduling, and export to various formats (PDF, Excel, CSV).

Question 20

How does SchoolNet improve parent communication?

Accepted Answer

SchoolNet enhances parent communication through automated SMS/WhatsApp notifications, email alerts, parent portal access, direct teacher messaging, event notifications, and real-time updates on student progress.